Case Studies

BURROUGHS PA SUPPORT AGENCY

Unlocking Potential

“When I supported an individual in their own home, the family were so impressed that they asked me to become their family PA. Now I have several clients and change lives every day.” – Kazlina

Client C’s Progess Journey

More able to handle daily tasks

In the first six months we worked together, Client C has come so far. She has been able to focus on her daily tasks which have been cleaning, clothes sorting and laundry, loading and unloading the dishwasher, food preparation and keeping herself hygienic. Sometimes I thought she didn’t understand what needed to be done, but I soon found her own independence.

Huge improvements to self-care

Client C has done a great job of taking care of her hygiene, and I can see that she is doing this because it makes her feel better about herself and gives her more confidence in going out in public. Knowing that she can keep herself clean gives her hope for the future of working in a job that she might like someday.

Talking helps Client C stay focused

Client C has Attention Deficit Disorder (ADD). Talking helps her stay focused and aware of her environment. Distractions make her forget what she’s doing. When I’m cooking, I can help by telling her what I’m doing, and why. When I do this, she is in tune with the food, knife and ingredients.

A kitten changed Client C's life

Client was not clear about her own needs and it affected her life in many ways. After our sessions together, Client C began to become more responsible in other areas of her life by getting a kitten.

Weekend breaks with Client C's brother

I have been taking Client C on holiday to a place near her college for respite. She needed to get to know the area so we familiarised her and me with her new venture. It was also a good opportunity to see what it would be like going on holiday with her brother.

Client J’s Independence Story

Beginning to open up to his family

Client J has come a long way since the first time I met him. At that time, he didn’t speak hardly at all and if he did it was very hard to understand what he was saying. When I would visit, he would hardly acknowledge my presence, much less speak to me, but today he greets me with “Good morning” or “Hello” and has even started to speak in complete sentences. He is starting to interact with his family more as well and responds more to others.

Making changes to his routine

Working with Client J, I was able to help him organize his time and his space. I taught him to make the bed every day, to hoover every other day and to tidy up every other week. Then I helped him learn to cook some simple dishes. This really improved his quality of life. He is much more independent now and has a great routine which helps with his confidence, mood and health.

Feeling less isolated

Client J has been out of the house, socially and is feeling less isolated. He attended a gym, which he loves and really enjoys. He finds the routine helps him focus on his health. We have gone skiing twice, something he would not have done before. Been supported with food for this and helped to find out about travel deals. I have shown him how to do online shopping for food, as he is managing on a very low income. He feels more in charge of his finances this way.

Taking charge and accomplishing goals

Client J has come to appreciate the value and quality of clothes. I remind him to buy presents for loved ones during Christmas time, and we look together for deals on gifts. He is learning new hobbies such as photography, which will keep him busy and give him more flexibility in his schedule. He is also looking into work opportunities that could increase his income and help him save money for a down payment on a house.

My Approach

My business provides Personal Assistance (PA) services for neurodiverse teens, young adults and individuals who need support in their day to day living. I provide tailor-made support to meet an individual’s social and personal needs. No two PA roles are the same as it depending on the individual needs but some of the services provided are teaching daily living skills, assisting the individual to access social opportunities and much more while keeping the individual safe and helping them to progress, in some cases helping the individual to become fully independent.

 

Kazlina Burroughs – Founder

Support To Empower

What is a PA?

A personal assistant or PA supports people with a wide range of needs to help them live an independent, fulfilling life. They work directly with one or more individuals to support them to accomplish tasks and activities of daily living that they need assistance. A PA will provide services to people who are managing and paying for their own care through a social care direct payment or personal budget. They usually work in the home or go out in the community with their service users. A PA can support anyone who needs support to live independently including, for example, neurodiverse individuals, people with disabilities, and those with mental illness or dementia.

My Mission

  • To provide dedicated intensive one to one support for neurodiverse individuals which empowers them to achieve everyday tasks, engage in the community and take part in further activities.
  • Life-changing personal support to help people with neurodiversity to enjoy the best quality of life.
  • Changing perspectives–one neurodiverse person at a time.

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